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About Pace
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About Pace
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DPS 51094 | 14 hours |
Participants will learn to apply the tools, methods, and techniques to the office processes where they can see the immediate benefit. Before and after metrics on throughput, quality, and productivity will dramatically illustrate the power of these improvement methods. Managers will learn to establish visual controls so that the status of work can be easily determined and where corrective action can occur very quickly.
Introduction to the foundation principles
History of waste reduction and flow enhancement
The 9 ways office and manufacturing environments are different
Production processes versus non production processes
Introduction to Visually Representing Work and Information Flow:
Visualizing Work and Information Flow:
Collecting the right data to really understand the issues
Value adding and non-value adding activities
Simulation exercise
Working on your own process
Linking the 8 wastes to countermeasures, tools, and design principles
Customer Report Card
Analyzing Time:
Quality Tools:
Quality costs
Improvement Activities:
Process Design Principles:
Creating the Future State Map:
Leadership for the Improved Office:
For more information, visit Value Creation Partners' website.