-
Future Students
-
Admissions
Programs
Programs for Domestic Students
Courses
-
-
Current Students
-
Part Time
Student Logins
Student Logins
-
-
International Students
-
About Pace
-
About Pace
-
DPS 16385 | 7 hours |
This seminar is intended to help participants work with difficult colleagues. Participants will have the opportunity to examine and practice techniques of dealing with difficult behaviours in others. Participants will examine a collection of “difficult” styles that tend to stand out when people work together. A step-by-step process to address difficult behaviours in colleagues will be presented including: deciding to engage, giving effective feedback while minimizing defensive reactions, and staying on track when defensiveness appears.
This workshop is interactive and allows participants to practice the skills in a fun and non-threatening environment.
On completion of this seminar, participants will: