Enhancing Communication in the Workplace - DPS 15317

DPS 15317 7 hours

This course currently has no upcoming scheduled dates. Please check back here soon.

Needless misunderstanding and conflict can sap vital energy from an organization and lead to a negatively charged work environment or team dynamic. The seminar will explore how to overcome common communication barriers, to communicate more openly, clearly and responsibly, to build trust, and to manage interpersonal conflict more effectively.


On completion of this seminar, participants will:

  • Learn to recognize and avoid barriers to open communication;
  • Develop techniques to communicate more assertively, listen actively and confront positively;
  • Learn how to deal effectively with defensiveness and anger.
Professional Edge Seminars
Wesley and Buhler Buildings