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DPS 15964 | 3 |
Conflict is a common occurrence in daily work life and managing conflict effectively is essential to promote a healthy workplace culture where everyone contributes to the success of the organization. If handled constructively, conflict can be healthy and creative. This session will bring awareness of what causes conflict, people’s reactions to conflict and provide a method for reframing conflict as a natural resource with opportunity for positive change.
On completion of this course, participants will:
Must be admitted to the Advanced Certificate in People Management to register for this program.