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Student Resources
Tuition Payment & Voluntary Withdrawal Policy
Tuition
Complete information can be found on the following pages:
Tuition Payment Information for Domestic Students
Tuition Payment Information for International Student
Withdrawal
Ceasing to attend a class does not constitute a withdrawal.
Withdrawals will be accepted up to three-quarters of the way through a course.
Students are responsible for notifying the UWPACE registration desk in writing by submitting a completed request for voluntary withdrawal form when withdrawing from their program of study.
All forms for refunds/transfers/withdrawals are found on our Forms page.
Refund Policy
Part Time Courses
The full tuition fee will be reimbursed up to one week prior to the start of a course.
The tuition fee less an administration fee of 25% will be reimbursed prior to the start of the second class.
No refunds will be granted after the start of the second class.
Seminars or Workshops
The full tuition fee will be reimbursed up to one week prior to the start of a seminar/workshop.
No refunds will be granted after this point.
Full Time Programs
There are no refunds for individual course withdrawals within a full-time program. Please visit the Tuition & Fees page for full information
Domestic refunds normally process within 10 -14 days. International refunds can normally take up to 6 weeks. Unfortunately, given current circumstances you can expect longer than normal processing times.
For information on financial and other holds, visit our Policies page.
Please contact individual departments for clarification.
Student Handbooks & Policies
Student Resources
How to Access Web Platforms
The University of Winnipeg uses a single login system.
Your single login gives you access to:
- NEXUS - Where you find ALL your course information, including your program schedule, textbook lists, course outlines, and more.
- WebAdvisor - Where you enrol in courses, see your grades, and track your tuition payments.
- Webmail - Where we will communicate with you once your program begins.
How do I set up my single login?
If this is your first time using our online enrolment system, you will receive a User ID and temporary password to activate your accounts. Activiating you account will simplify your future registrations and allow you to obtain your tax forms, grades, and other information.
You must first activate your account by doing the following:
- Log in to WebAdvisor – using this temporary username/password
- Change your password – this activates your account.
- Passwords must be a minimum of 9 characters (to a max of 24); containing both numbers and letters
- Your username and new password can now be used for all UW computing services: Nexus, Email, WebAdvisor, etc.
If you have lost/misplaced your notice containing information about your username and the temporary password, contact the PACE registration office to request this information so you can follow the reset password option on WebAdvisor.
Need step-by-step instructions?
Follow these instructions (PDF) to set up your UWinnipeg accounts.
Forgot your account information?
Have you forgotten your Username or Password?
- You will need your Student ID # which is on your registration confirmation.
- If you registered within a few days of the course start date you may have not yet received this confirmation letter, if this is the case, please contact the PACE registration office.
Still can't log in?
If you are still having difficulties with logging into your online course please contact the University of Winnipeg Service Desk at servicedesk@uwinnipeg.ca
Student Sponsorships
If you are being sponsored by your employer or another organization to take any of our classes, and require PACE to send an invoice to your sponsor, we require a letter of authorization to invoice from your sponsor to be submitted along with your course registration. This letter must include the following information:
- Student's name
- Course(s) to be invoiced
- Tuition amount covered
- Sponsor contact name
- Sponsor address information
For your convenience, you may also submit the Authorization to Invoice Form along with your course registration.
Online Learning
Most online courses at UWinnipeg PACE are 12-weeks in duration. Most classes are asynchronous, which means you will not be expected to be online for any live lectures.
You are free to work on the course within the times you want, providing you meet assignment due dates. Most courses have video lectures (less than 10 minutes), readings, and group work.
Expectations of an online student are similar to a student attending a traditional class; you will be expected to work approximately 6 hours per week on your course. Course work includes self-assessments, project work, and collaboration with your classmates (virtually) as well as any assignments and prescribed readings that have been assigned.
Although offered in a flexible online format, students are still required to submit and complete course work on certain due-dates. Most online courses at UWinnipeg PACE are 12-weeks in duration.
All courses are delivered on Nexus, The University of Winnipeg's online course learning management system. This is where you will find all the course information and where you will be able to connect with your instructor and fellow students.
Blended courses combine live virtual meeting and lecture times with independent study.
Accessibility Services
In collaboration with the students, faculty, and staff at The University of Winnipeg, Accessibility Services (AS) and the Accessibility Resource Centre (ARC) facilitate and promote the ongoing development of an accessible learning environment which provides students with disabilities or medical conditions the opportunity to participate fully in all aspects of campus life. Visit Accessibility Services & the Accessibility Resource Centre for more information.
Student Housing
The University of Winnipeg is proud to offer many options for student housing. Visit the UWinnipeg Campus Living site for more information.
Student Fitness & Wellness
To learn more about The University of Winnipeg's recreation facilities please visit the Wesmen site for more information.
Community Support Resources
Crisis Lines
- Medical and Security Emergency: 911
- Klinic Crisis Lines:
- 24 hour Crisis Line: 204.786.8686
- Sexual Assault: 204.786-8631
- Suicide Line: 1.877.435.7170
- Domestic Violence Crisis & Information Line: 1.877.977.0007
- Winnipeg Regional Health Authority Crisis Line: 204.946.9109
- The University of Winnipeg Student Support
- Aboriginal Student Services Centre: 2L01, 2L02, 204.786.9818
Advocacy, personal advising, counseling, Elders in Residence - Aurora Family Therapy Centre: 5th Floor Rice Centre, 491 Portage Ave., 204.786.9251
Therapy on a sliding fee scale - Counseling Services: 1D25, 204.988.7611
Free counseling for University of Winnipeg students - Accessibility Services, Deaf and Hard of Hearing Services: 1M35, 204.786.9771
Resources and support for students with disabilities or medical conditions - International Student Services: 1st Floor Rice Centre, 475 Portage Ave., 204.786.9469
Settlement and mentoring for international students - Klinic Student Health Services: 1D25, 204.786.9496
Medical services and related counseling - LGBT* Centre: 0R13, 204.786.9025
Resources and support for LGBT* students - Women-Trans Spectrum Centre: OR12, 204.786.9788
Accessible and inclusive resource centre for women and trans students
Mental & Physical Health
204.945.2437 or 1.800.782.2437 - Health Links: 1.888.315.9257 or 204.788.8200
- Klinic Community Health Centre: 870 Portage Ave., 204.784.4090
Medical care, education, and counseling - Nor'West Coop Community Health Centre: 103-61 Tyndall Ave., 204.938.5900
Medical care, education, and counseling - Sexuality Education Resource Centre:> 200-226 Osborne Street North, 204.982.7800
Education, training, and resources - Suicide Education:
www.suicideinfo.ca
www.metanoia.org/suicide - Winnipeg Eating Disorders Clinic: Psychealth Centre, 771 Bannatyne Ave., 204.787.3482
Assessment and treatment of eating disorders
Resources
- A Women's Place: 200-323 Portage Ave., 204.940.6624
Free legal services, domestic violence support, advocacy, individual & group counselling - Bravestone Centre Inc.: St. Norbert, 204.275.2600,
Support for women and their children affected by domestic violence; secure and safe on-site housing, individual and group counselling, support programs, advocacy, community resources - Fort Garry Women's Resource Centre: 1150-A Waverley St., 204.477.1123
Resources, individual and group counseling, outreach, public education workshops, referrals - Ikwe Widdjiitiwin Inc.: 204.987.2780 or 1.800.362.3344
Shelter for abused women and their children - Immigrant Women's Counseling Services: 785 Keewatin Street, 204.938.5900
Confidential and non-judgmental counselling for immigrant women who have experienced trauma in their country of origin and/or domestic violence. - Ka Ni Kanichihk: 455 McDermot Ave., 204.953.5820
Indigenous identified programs and services - Manitoba Association of Women's Shelters: <204.430.4346 or 1.877.977.0007
- Men's Resource Centre of Manitoba:115 Pulford St., 204.415.6797
Individual and group counseling, support groups, workshops, emergency shelter - Native Women's Transition Centre: 105 Aikins St., 204.989.8240
Second-stage housing and job training - Osborne House: 24 hrs, 204-942-7373
Shelter for women and children escaping domestic abuse - West Central Women's Resource Centre:< 640 Ellice Ave., 204.774.8975
Community cupboard, clothing depot and more - Willow Place: 204.615.0311 or 1.877.977.0007
Emergency shelter for women and children, individual and group counseling, advocacy and outreach - Women in Second Stage Housing (WISH): St. Norbert, 204.275.2600
Second stage housing for abused women and families - Women's Health Clinic: 419 Graham Ave. 204.947.1517
Advocacy, eating disorders, health education, and resources
Additional Resources
- Community Financial Counseling Services: 516-294 Portage Ave., 204.989.1900
Assistance for heavy debt and bankruptcy issues - Community Legal Education Association (CLEA): 205-414 Graham Ave., 204.943.2382
- Compensation for Victims of Crime: 1.800.262.9344 or 204.945.0899
Financial compensation for victims of crime - Facts of Life Line: 1.800.432.1957 or 204.947.9222
- Farm and Rural Stress Line: 1.866.367.3276
- Rainbow Resource Centre: 1.855.437.8523 or info@rainbowresourcecentre.org
- Gambling Help Line: 1.800.463.1554 or 204.944.6382
- Ma Mawi Wi Chi Itata Centre: 94 McGregor St., 204.925.0300
Counseling and support for Aboriginal families - SEED Winnipeg: 80 Salter St., 204.927.9935
Financial literacy training, asset-building programs, business development support
- Aboriginal Student Services Centre: 2L01, 2L02, 204.786.9818
Current Students
Student Success Story
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