On completion of this course, students will:

• Explain the difference between training and development by aligning training needs to business objectives.
• Describe the stages of learning, the principles of adult learning theory, conditioning theory and social cognitive theory.
• Explain the difference between formal and informal learning by providing examples for each.
• Participants will be able to apply the needs analysis process to a business problem, design and administer a needs analysis method and recommend solutions based on feedback from stakeholders and data collected.
• Identify a variety of instructional methods based on individual learning styles to help facilitate a positive learning environment.
• Write a training objective for a one-day training to the extent that the three elements (performance, condition and criterion) are included.
• Participants will be able to design a one-day training by completing a lesson plan that includes a variety of instructional methods to assist participants in applying what they’ve learned.
• Participants will be able to evaluate the effectiveness of a one-day training and measure the ROI based on the outcomes of the training evaluation.
• Recommend when to incorporate synchronous and asynchronous training into a training program.
• Describe topics covered in training programs that include human rights, employment equity, employment standards and apprenticeship training.